Terms of service

Last updated: May 2026

Welcome to Kailo®. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

Overview

This website is operated by Kailo®. Throughout the site, the terms “we”, “us” and “our” refer to Kailo®. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorised purpose.

Products & Services

We make every effort to display our products, descriptions and images as accurately as possible. However, we cannot guarantee that all information, colours or product displays will appear exactly the same on every device.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Availability

Prices for our products are subject to change without notice. We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion.

In the event of an error in pricing or product information, we reserve the right to correct the error and cancel or refuse any affected orders.

Shipping & Delivery

Delivery times are estimates only and may vary depending on courier delays, customs processing, weather conditions, or seasonal demand.

Kailo® is not responsible for delays once orders have been dispatched.

Returns & Refunds

Please review our Returns & Refunds Policy for information regarding returns, exchanges and refunds.

Intellectual Property

All content on this website, including logos, branding, images, graphics, text and design elements, is the property of Kailo® and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Kailo® shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or services.

Our liability shall be limited to the amount paid for the product purchased.

Third-Party Services

Certain services or content available through our website may include materials from third parties. We are not responsible for third-party websites, services or content.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.